Due to the county of Denbighshire being placed under local lockdowns rules, sadly we have had to temporarily close The Lodge, Dyserth.

Note:  Between 7th November 2020 and 31st March 2021 you are able to book direct with us, saving you the £40.00 booking free, however, we will require full payment by bank transfer at the point of booking.  For bookings made directly with us we offer a full refund if your stay is cancelled up to two weeks before your arrival date or as a direct result of Covid-19 at anytime.

Please use our enquiry form to get in touch.


Guest Instructions, Cleaning Protocols and Cleaning Checklist

Our aim is to provide you with a safe, clean and sanitised holiday cottage, so you get to relax and enjoy your stay, however, we also need your help and for all our guests to follow the Government recommendations listed below.

Welsh Government Covid-19 Information and how to get tested:


Guest Instructions:  Please follow these important instructions.


Please can you aim to check-out by 9am but no later than 10am to allow for the additional cleaning time required in response to Covid-19 and to protect our guests as well as us.



We have provided hand sanitising gel in the entrance/boot room – please use this each time you enter the property and remember to frequently wash or sanitise your hands when out and about.



Please remove and place all used bed linen, towels, bath mats, t-towels, etc in the clear bags provided.   If they have not been used, please can you leave in situ as these will be heat treated and sanitised.  In order to protect us the used laundry bags will remain sealed for 72 hours before being washed at 60 degrees.



Please regularly open the windows through-out your stay and please leave the windows open when you depart (even if it is raining) – this allows for any airborne particles to escape.



Please dispose of your disposable masks/gloves or used tissues in the general waste bin – these items are not recyclable.  Please can you empty/seal all your rubbish bags (including the bathroom and bedroom bins) and place all your waste in the outside bins.



 If you develop Covid symptoms or test positive either during or within 7 days of your departure, please inform us and your booking agent straight away and remember to book a test immediately – see the above for how you can be testing in Wales.



Property cleaning Products:

Hard surfaces:  Are cleaned and sanitised using a virucidal product -  Enov UltraSan Virucidal cleaner kills, Coronavirus, Swine Flu, HIV, Hepatitis C, Influenza H1N1, Norovirus, MRSA & Clostridium difficile.  It passes EN 1276, 13704, 1650, 14476 & 14675 Manufactured in the UK to ISO 9001, 14001 & 18001.


Soft surfaces:  Such as curtains, cushions, sofas, mattress and pillows are sprayed with a Dettol disinfectant tested to EN13697/EN1276 and known to remove E-coli, salmonella and cold and flu viruses.



External Entrance


Key lock box




External handles




Boot Room


Internal doors and door furniture


All table, floor and wall lighting switches


Blanket box lid and internal items  (iron, seat pads, rucksack cool bag)


Skirting boards dusted


Boiler cover and internal controls




Ironing board cover and release lever


Boot mat


Radiator controls






Internal/French doors and door furniture


High level surfaces dusted


All table, floor and wall lighting switches


All surfaces, hard and soft furnishings including chairs, cushions, throws




Bins inside and handles


Washing machine / tumble dryer/ microwave / kettle / toaster and controls


Oven / hob / extract fan and controls


Fridge internally and externally


Drawers and cupboards handles


Music system


Kitchen taps / sink/ washing up bowl


Window handles and sills






Internal/French doors and door furniture


All table, floor and wall lighting switches


All surfaces hard and soft furnishings including chairs/cushions/throws


Electric fire ,Wi-Fi hub, Freesat box, TV and remote controls




Window handles and sills




Books / visitor information leaflets have remained has Covid does not live on paper for longer than 30 minutes.  We have decided to remove the board games and jigsaws






Internal doors and door furniture


All table, floor and wall lighting switches


All surfaces hard and soft furnishings including chairs/cushions/throws


Wardrobe and door handles






Window handles and sills




Carpets and rugs


Hairdryer and hot water bottle






Internal doors and door furniture


Shower tray, doors, handles, tiles


Shower head / shower hose


Bath, sink, toilet including pedestals


Sink, bath  taps and toilet lever


Toothbrush holder


Toilet brush


Waste bin




Window handles and sills




Light pull



Stay Covid aware and stay safe - we hope you have a wonderful break.


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