Covid-19

Guest Instructions:  Please follow these important instructions.

Please can you aim to check-out by 9am but no later than 10am to allow for the additional cleaning time required in response to Covid-19 and to protect our guests as well as us.

We have provided hand sanitising gel in the entrance/boot room – please use this each time you enter the property and remember to frequently wash or sanitise your hands when out and about.

Please remove and place all used bed linen, throws, towels, bath mats, t-towels, etc in the clear bags provided.   If they have not been used, please can you leave in situ as these will be heat treated and sanitised.  In order to protect us the used laundry bags will remain sealed for 72 hours before being washed at 60 degrees.

Please regularly open the windows through-out your stay and please leave the windows open when you depart (even if it is raining) – this allows for any airborne particles to escape.

Please dispose of your disposable masks/gloves or used tissues in the general waste bin – these items are not recyclable.  Please can you empty/seal all your rubbish bags (including the bathroom and bedroom bins) and place all your waste in the outside bins.

 If you develop Covid symptoms or test positive either during or within 7 days of your departure, please inform us and your booking agent straight away and remember to book a test immediately – see the above for how you can be testing in Wales.

Property cleaning Products:

Hard surfaces:  Are cleaned and sanitised using a virucidal product -  Enov UltraSan Virucidal cleaner kills, Coronavirus, Swine Flu, HIV, Hepatitis C, Influenza H1N1, Norovirus, MRSA & Clostridium difficile.  It passes EN 1276, 13704, 1650, 14476 & 14675 Manufactured in the UK to ISO 9001, 14001 & 18001.

Soft surfaces:  Such as curtains, cushions, sofas, mattress and pillows are sprayed with a Dettol disinfectant tested to EN13697/EN1276 and known to remove E-coli, salmonella and cold and flu viruses.

External Entrance

Key lock box

Keys

External handles

Boot Room

Internal doors and door furniture

All table, floor and wall lighting switches

Blanket box lid and internal items  (iron, seat pads, rucksack cool bag)

Skirting boards dusted

Boiler cover and internal controls

Floors

Ironing board cover and release lever

Boot mat

Radiator controls

Kitchen

Internal/French doors and door furniture

High level surfaces dusted

All table, floor and wall lighting switches

All surfaces, hard and soft furnishings including chairs, cushions, throws

Floors

Bins inside and handles

Washing machine / tumble dryer/ microwave / kettle / toaster and controls

Oven / hob / extract fan and controls

Fridge internally and externally

Drawers and cupboards handles

Music system

Kitchen taps / sink/ washing up bowl

Window handles and sills

Lounge

Internal/French doors and door furniture

All table, floor and wall lighting switches

All surfaces hard and soft furnishings including chairs/cushions/throws

Electric fire ,Wi-Fi hub, Freesat box, TV and remote controls

Curtains

Window handles and sills

Carpets

Books / visitor information leaflets have remained has Covid does not live on paper for longer than 30 minutes.  We have decided to remove the board games and jigsaws

Bedroom

Internal doors and door furniture

All table, floor and wall lighting switches

All surfaces hard and soft furnishings including chairs/cushions/throws

Wardrobe and door handles

Curtain

Mirrors

Window handles and sills

Bins

Carpets and rugs

Hairdryer and hot water bottle

Bathroom

Internal doors and door furniture

Shower tray, doors, handles, tiles

Shower head / shower hose

Bath, sink, toilet including pedestals

Sink, bath  taps and toilet lever

Toothbrush holder

Toilet brush

Waste bin

Mirrors

Window handles and sills

Floor

Light pull